Contact GetLegacyHomes
How can we help you?
Whether you are looking for a property, managing one, running a property business or have noticed something that does not look right, tell us what you need.
Choose the reason for your message so that it reaches the right person.
Send us a message
Tell us a little about your request. The more clearly you describe it, the easier it is for the right person to help.
Which reason should I choose?
Each reason goes to the people best placed to answer it. Here is what each one covers.
General enquiries
Questions about GetLegacyHomes, how the ecosystem works, or anything that does not fit another reason.
Property enquiries
Questions about finding, listing or managing a property on the platform, including help with searching by location or property type.
Business enquiries
For agencies, property managers, developers, hotels, shortlet providers, construction companies, law firms, surveyors, valuers and other property businesses that want to understand profiles, visibility and how to claim a business profile.
Partnership enquiries
For organisations interested in building a verified relationship with GetLegacyHomes, whether in finance, housing, technology, property, services, advertising or community.
Advertising enquiries
Questions about promoting a property or a business through the visibility options available on the platform.
Technical support
Problems with your account, logging in, uploading images or using a feature that is not behaving as expected.
Report suspicious activity
Use this if you have seen a listing, profile, message or payment request that looks misleading or unsafe. Include as much detail and as many links as you can.
Financing programme enquiries
Questions about the Legacy Wallet, premium membership and housing finance opportunities. GetLegacyHomes is not a lender, and financing decisions are made by the relevant financing partner.
Quick answers before you write
What should I include in my message?
Say what you need in a few clear sentences. If your message is about a property, include a link or reference to it. If it is about a business, include the business name and, where relevant, the profile you are asking about.
The form shows extra fields for some reasons. Those fields help the team understand your request faster.
Should I share passwords or payment details?
No. Never include passwords, card numbers, bank details or one time codes in a message. If you think your account has been affected, choose Technical support and describe what happened without including your password.
How do I report a suspicious listing or profile?
Choose Report suspicious activity as your reason, add a link to the listing or profile, and describe what concerned you.
The Verification and Trust page lists warning signs to look for.
Can I ask about financing here?
Yes. Choose Financing programme enquiries. GetLegacyHomes is not a bank or mortgage lender, and any financing decision is made by the relevant financing institution after its own assessment.
